Privacy Policy

This Privacy Policy describes how Green Lantern Pizza ("we," "us," "our," or "the Company") collects, uses, discloses, retains, and protects information about you when you visit our website at pizza-greenlatern.digital, place an order, use our digital services, or otherwise interact with us. We are committed to protecting your privacy and handling your personal information with transparency, integrity, and in compliance with applicable United States federal and state privacy laws.

Please read this Privacy Policy carefully. By accessing or using our website, placing an order, or engaging with our services, you acknowledge that you have read, understood, and agree to the practices described in this policy. If you do not agree with any part of this policy, please discontinue use of our services immediately.

For any questions or concerns regarding this Privacy Policy, you may contact us at any time using the information provided in the Contact Us section below.

1. About Green Lantern Pizza

Green Lantern Pizza is a food service business operating in the United States. We offer pizza and related food products through our physical location and our digital ordering platform at pizza-greenlatern.digital.

As a business operating in the United States, we are subject to applicable federal privacy regulations including the Federal Trade Commission Act (FTC Act), which prohibits unfair or deceptive practices in commerce, as well as the California Consumer Privacy Act (CCPA) and its amendment, the California Privacy Rights Act (CPRA), to the extent applicable to our operations. We may also be subject to additional state privacy laws enacted by states such as Virginia, Colorado, Connecticut, and others as they apply.

2. Information We Collect

We collect various types of information from and about users of our services. This information falls into several categories:

2.1 Personal Information You Provide Directly

When you interact with Green Lantern Pizza — whether placing an order, creating an account, subscribing to our newsletter, contacting us for support, or participating in a promotion — you may provide us with personal information, including but not limited to:

• Contact Information: Your full name, email address, phone number, and delivery address.
• Account Credentials: Username and password if you create an account on our platform.
• Payment Information: Credit card numbers, debit card numbers, billing address, and other payment-related data. Note: Payment card data is processed by our third-party payment processors and is not stored on our servers in full.
• Order History: Details of food items ordered, special instructions, frequency of orders, and preferences.
• Communications: Any messages, feedback, reviews, or inquiries you send to us via email, contact forms, or customer support channels.
• Promotional Participation: Information submitted when you enter a contest, sweepstakes, promotion, or loyalty program.

2.2 Information Collected Automatically

When you visit our website or use our digital services, we and our technology partners may automatically collect certain information about your device and usage, including:

• Device Information: IP address, device type, operating system, browser type and version, screen resolution, and language settings.
• Usage Data: Pages visited, time spent on each page, links clicked, referring URLs, search queries entered on our site, and navigation patterns.
• Location Data: General geographic location derived from your IP address. We may also collect more precise location data if you grant permission through your browser or mobile device.
• Log Data: Server logs that record your IP address, date and time of access, pages served, and error reports.
• Cookies and Similar Tracking Technologies: Information collected through cookies, web beacons, pixel tags, local storage, and similar technologies. Please refer to Section 8 of this policy for detailed information on our cookie practices.

2.3 Information from Third Parties

We may receive information about you from third-party sources, including:

• Social Media Platforms: If you connect your social media account or interact with our social media pages, we may receive information such as your profile name, profile picture, and public interactions.
• Third-Party Delivery Platforms: If you order through a third-party food delivery service, we may receive your order information from that platform.
• Analytics and Marketing Partners: Data enrichment providers and advertising networks that help us understand our customer base and deliver targeted content.
• Review Platforms: Reviews or ratings you submit on third-party review sites that mention or relate to Green Lantern Pizza.

2.4 Sensitive Personal Information

We do not intentionally collect sensitive personal information such as Social Security numbers, government-issued ID numbers, financial account numbers beyond what is required for payment processing, health or medical information, or biometric data. Please do not submit such information through our website or communications unless we have specifically requested it for a lawful purpose.

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Service Provision and Order Fulfillment

• To process and fulfill your food orders and manage your account.
• To communicate with you about your orders, including confirmation emails, delivery updates, and receipt notifications.
• To handle payment transactions securely through our payment processors.
• To provide customer support and respond to your inquiries, complaints, or feedback.
• To enable delivery services and communicate with delivery personnel when applicable.

3.2 Website and Service Improvement

• To analyze how users interact with our website and digital services in order to improve functionality, user experience, and content.
• To conduct internal research and development to enhance our food offerings and service delivery.
• To troubleshoot technical issues, monitor system performance, and detect security incidents.
• To personalize your experience on our website, such as remembering your preferences and order history.

3.3 Marketing and Promotional Communications

• To send you promotional emails, special offers, discount codes, and newsletters about Green Lantern Pizza products and services, if you have opted in or where permitted by law.
• To display relevant advertisements on our website and on third-party platforms based on your browsing and ordering behavior.
• To conduct surveys, contests, and promotional campaigns.
• To measure the effectiveness of our marketing campaigns and promotional activities.

You may opt out of receiving marketing communications at any time by clicking the "unsubscribe" link in any marketing email, or by contacting us directly at [email protected]. Please note that opting out of marketing communications does not affect transactional communications related to your orders.

3.4 Legal Compliance and Safety

• To comply with applicable laws, regulations, legal proceedings, and governmental requests.
• To enforce our Terms of Service and other agreements.
• To detect, investigate, and prevent fraud, unauthorized activity, security breaches, and other harmful conduct.
• To protect the rights, safety, and property of Green Lantern Pizza, our customers, employees, and the public.

3.5 Business Operations

• To manage our business operations, including accounting, auditing, record keeping, and internal reporting.
• To evaluate or carry out a merger, acquisition, restructuring, or sale of all or part of our business assets, where your data may be transferred to a successor entity.

4. Sharing Your Information with Third Parties

We do not sell your personal information to third parties for their own direct marketing purposes. However, we may share your information in the following circumstances:

4.1 Service Providers and Business Partners

We share personal information with trusted third-party service providers who perform services on our behalf, including:

• Payment Processors: Companies that process credit and debit card transactions securely on our behalf (e.g., Stripe, Square, or similar processors).
• Delivery Service Providers: Third-party delivery couriers or platforms that fulfill delivery orders placed through our website.
• Technology and Hosting Providers: Cloud hosting, content delivery networks, database management, and IT support providers.
• Email and Communication Platforms: Services used to send transactional and promotional emails.
• Analytics Providers: Companies such as Google Analytics that help us understand website traffic and user behavior.
• Marketing and Advertising Partners: Advertising networks and social media platforms that assist with targeted advertising campaigns.
• Customer Support Tools: Helpdesk and live chat software providers.

All service providers are required to handle your information in accordance with our instructions and applicable privacy laws. They are not permitted to use your personal information for their own independent purposes beyond what is necessary to provide services to us.

4.2 Legal Requirements and Law Enforcement

We may disclose your personal information if required to do so by law or in good faith belief that such disclosure is necessary to:

• Comply with a legal obligation, court order, subpoena, or government request.
• Enforce our Terms of Service or other legal agreements.
• Protect against fraud, security threats, or illegal activity.
• Protect the vital interests, rights, or safety of our customers, employees, or the public.

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your personal information may be transferred to the acquiring entity. We will notify you via email or a prominent notice on our website if such a transfer occurs and your information becomes subject to a different privacy policy.

4.4 With Your Consent

We may share your personal information with other third parties when you have given us your explicit consent to do so.

5. Data Security

Green Lantern Pizza takes the security of your personal information seriously. We implement a variety of technical, administrative, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, and destruction.

5.1 Security Measures We Employ

• Encryption: Our website uses Secure Socket Layer (SSL) / Transport Layer Security (TLS) encryption to protect data transmitted between your browser and our servers.
• Access Controls: Access to personal information is restricted to authorized employees, contractors, and service providers who need it to perform their job functions. All personnel with access to personal data are subject to confidentiality obligations.
• Payment Security: We comply with Payment Card Industry Data Security Standards (PCI-DSS) through our use of certified third-party payment processors. We do not store full credit or debit card numbers on our servers.
• Secure Infrastructure: We use reputable cloud hosting providers with industry-standard security certifications and practices.
• Regular Security Assessments: We periodically review and update our security practices and conduct vulnerability assessments to identify and address potential security risks.
• Incident Response: We maintain a data breach response plan and will notify affected users and relevant authorities as required by applicable law in the event of a data breach.

5.2 Limitations of Security

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your data. You are also responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account. Please notify us immediately if you suspect unauthorized access to your account.

6. Your Privacy Rights

Depending on your state of residence, you may have certain rights with respect to your personal information. We are committed to honoring these rights in accordance with applicable law.

6.1 Rights Under the California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA)

If you are a resident of California, you have the following rights under the CCPA and CPRA:

• Right to Know: You have the right to request that we disclose what personal information we have collected about you, the categories and sources of that information, the purposes for which it is used, and the categories of third parties with whom it is shared.
• Right to Access: You have the right to request a copy of the specific personal information we have collected about you over the past 12 months.
• Right to Deletion: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions (such as where retention is required to complete a transaction, comply with a legal obligation, or for security purposes).
• Right to Correction: You have the right to request that we correct inaccurate personal information we hold about you.
• Right to Opt-Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising purposes. We do not sell personal information in the traditional sense; however, certain data sharing with advertising partners may constitute "sharing" under CPRA.
• Right to Limit Use of Sensitive Personal Information: To the extent we collect sensitive personal information, you have the right to limit its use to what is necessary for providing our services.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. You will not receive a different level of service, be denied goods or services, or be charged different prices as a result of exercising your privacy rights.

6.2 Rights Available to All U.S. Residents

Regardless of your state of residence, we extend the following rights to all users of our services where reasonably practicable:

• Right to Access: You may request access to the personal information we hold about you.
• Right to Correction: You may request correction of inaccurate or incomplete personal information.
• Right to Deletion: You may request that we delete your personal information, subject to our legal obligations.
• Right to Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format where technically feasible.
• Right to Withdraw Consent: Where we process your data based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to Opt-Out of Marketing: You may opt out of receiving promotional communications at any time.

6.3 How to Exercise Your Rights

To exercise any of the above rights, please submit a request to us using one of the following methods:

• Email: [email protected]
• Website: pizza-greenlatern.digital (via our Contact page)

We will verify your identity before processing your request to ensure the security of your information. Depending on the nature of your request, we may ask you to provide additional information to confirm your identity. We will respond to verified requests within 45 days as required under the CCPA, with an option to extend by an additional 45 days where reasonably necessary, provided we notify you of the extension.

You may designate an authorized agent to submit requests on your behalf. If you use an authorized agent, we may require written authorization and verification of your identity directly.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law. The following general retention guidelines apply:

After the applicable retention period expires, we will securely delete or anonymize your personal information. In some cases, we may retain anonymized or aggregated data indefinitely for analytical and business improvement purposes, where such data can no longer identify you individually.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and deliver relevant content and advertising. A cookie is a small text file stored on your device by your web browser when you visit a website.

8.1 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the operation of our website, including enabling you to log in, place orders, and navigate our pages securely. These cannot be disabled.
• Functional Cookies: Allow our website to remember your preferences, such as language settings, saved cart items, and login status.
• Analytics Cookies: Help us understand how visitors interact with our website by collecting information about pages visited, time spent, and errors encountered (e.g., Google Analytics).
• Marketing and Advertising Cookies: Used to track your browsing habits and deliver targeted advertisements on our website and across third-party websites and platforms.

8.2 Managing Cookie Preferences

You can manage or disable cookies through your browser settings. Most browsers allow you to block cookies, delete existing cookies, or be notified when cookies are being set. Please note that disabling certain cookies may affect the functionality of our website and your ability to place orders. You may also opt out of interest-based advertising through tools such as the Network Advertising Initiative (NAI) opt-out page or the Digital Advertising Alliance (DAA) opt-out tool.

For more detailed information about the specific cookies we use, their purposes, and how to manage them, please refer to our Cookie Policy, available on our website at pizza-greenlatern.digital.

9. Children's Privacy

Our website and services are intended for use by individuals who are 18 years of age or older. We do not knowingly collect, solicit, or use personal information from children under the age of 13, and we do not direct our services toward minors.

We comply with the Children's Online Privacy Protection Act (COPPA), which requires verifiable parental consent before collecting personal information from children under the age of 13. If we learn that we have inadvertently collected personal information from a child under 13 without verified parental consent, we will take immediate steps to delete that information from our records.

If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at [email protected]. We will investigate and take appropriate action, including the deletion of the relevant information.

We encourage parents and guardians to actively monitor their children's online activities and to use parental control tools available through their devices, browsers, and internet service providers to help prevent unauthorized use of our services by minors.

10. International Data Transfers

Green Lantern Pizza is based in the United States, and our servers and systems are primarily located within the United States. If you access our website or services from outside the United States, please be aware that your personal information will be transferred to, stored, and processed in the United States.

The data protection and privacy laws in the United States may differ from those in your country of residence. By using our services, you consent to the transfer of your personal information to the United States and acknowledge that the legal protections applicable to your data in the United States may not be the same as those in your home jurisdiction.

For users located in jurisdictions outside the United States, including the European Economic Area (EEA) or the United Kingdom, please note that we do not currently operate a formal data transfer framework (such as Standard Contractual Clauses) as our services are primarily directed at users within the United States. If you are located outside the United States and have concerns about international data transfers, please contact us at [email protected].

11. Third-Party Links and Services

Our website may contain links to third-party websites, applications, or services that are not owned or operated by Green Lantern Pizza. This Privacy Policy does not apply to those third-party platforms, and we are not responsible for their privacy practices.

We encourage you to review the privacy policies of any third-party websites or services you visit or use. Third-party links on our website are provided for convenience and informational purposes only, and their inclusion does not imply any endorsement or approval by Green Lantern Pizza of the content, products, or services offered by those third parties.

This includes, but is not limited to, third-party food delivery platforms, social media networks, payment gateways, and review websites. Any personal information you provide to these third parties is subject to their own privacy policies.

12. Do Not Track Signals

Some web browsers offer a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked across different websites. Currently, there is no universally accepted standard for how websites should respond to DNT signals, and our website does not currently respond to DNT signals in a manner that would change our data collection practices.

We will continue to monitor developments in DNT standards and update our practices as industry guidance evolves. In the meantime, you may use the cookie management and opt-out tools described in Section 8 to control data collection on our website.

13. Authorized Agent Requests and Verification

You may designate an authorized agent to make a privacy rights request on your behalf. To use an authorized agent, you must provide the agent with written permission, and we may require you to verify your own identity directly with us, even when submitting through an agent.

Authorized agents must submit requests with supporting documentation, including:

• Written authorization signed by you, the data subject.
• Proof of the agent's identity.
• Details of the specific request being made on your behalf.

We reserve the right to deny a request from an authorized agent who does not provide sufficient documentation or verification. We will not process requests we cannot verify as legitimate in order to protect the security of our users' personal data.

14. How to File a Complaint

If you believe that we have violated your privacy rights or failed to handle your personal information in accordance with this Privacy Policy or applicable law, we encourage you to contact us first so that we may address your concerns promptly.

14.1 Contact Us Directly

Please reach out to us at:

• Email: [email protected]
• Website: pizza-greenlatern.digital

We will acknowledge your complaint within 10 business days and will endeavor to resolve the matter within 45 days. If we require additional time, we will notify you and provide an estimated resolution timeline.

14.2 Filing a Complaint with Regulatory Authorities

If you are not satisfied with our response, or if you believe we are in violation of applicable privacy laws, you have the right to file a complaint with the appropriate regulatory authority:

15. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, data processing activities, or applicable laws and regulations. When we make material changes to this policy, we will notify you by:

• Posting the updated Privacy Policy on our website at pizza-greenlatern.digital with a new "Last Updated" date.
• Sending an email notification to users with an active account or who have subscribed to our communications.
• Displaying a prominent notice on our homepage for a reasonable period following the update.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after any updates to this policy constitutes your acceptance of the revised terms. If you do not agree to the updated Privacy Policy, please discontinue use of our services and contact us to request deletion of your personal information.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us:

We are committed to resolving privacy-related inquiries in a timely and transparent manner. Our team is available to assist you with exercising your rights, understanding our data practices, and addressing any concerns you may have about the handling of your personal information.